NEC Discontinue SL1100

NEC Discontinue SL1100

Following the successful release of the SL2100 Communication Server the SL1000/SL1100 lifecycle has been reviewed and adjusted to reflect the availability of the SL1000/SL1100 system. The SL1000/SL1100 systems cannot use any of the interface cards available on the SL2100. The SL2100 digital and the 8IPLD IP terminal can be used on the SL1000/SL1100 systems provided the appropriate software (when available) is installed on the SL1000/SL1100.

SL1000/SL1100 Hardware
The SL1000/SL1100 has limited stock availability. The SL1000/SL1100 will continue to be supplied on a best endeavours basis. The lifecycle timescales take into account production capability including availability of components.

SL1000/SL1100 Main Software
All the SL1000/SL1100 main software versions will continue to be supported in line with Hardware lifecycle. In order to effectively support the SL1000/SL1100 you may be requested to upgrade to the latest version as part of the support process.

SL1000/SL1100 Licenses
All the SL1000/SL1100 system licenses will be available for systems already installed. Although SIP Trunk licenses
will be provided the licenses will only be supplied on the basis that trunks with a current SIP trunk compatibility report, which are published on BusinessNet, will be supported. Requests for SIP trunk certification for new carriers for the SL1000/SL1100 will not be accepted. If new SIP support is required the customer must consider the SL2100 system as this has an ongoing SIP trunk certification process. Migration of SL1000/SL1100 licenses from the SL1000/SL1100 to the SL2100 is not supported

SL1000/SL1100 InApps
The licenses required to run the InApps will be End of Delivery before the other SL1000/SL1100 licenses.
Customers wishing to use the latest version of the InApps in the future should consider the SL2100 system. Migration of InApps licenses from the SL1000/SL1100 to the SL2100 is not supported.

SL1000/SL1100 MyCalls including call recording
The SL1000/SL1100 MyCalls application and the associated call recording hardware and features will continue to be supplied according to the summary table. Only the current version of MyCalls for the SL1000/SL1100 will be supported, no future releases of MyCalls will be supported on the SL1000/SL1100. Customers wishing to use the latest version of MyCalls should consider the SL2100 system. Migration of MyCalls licenses from the SL1000/SL1100 to the SL2100 is not supported.

SL1000/SL1100 support for SL2100 Terminals
The SL2100 terminals (Digital and 8IPLD IP Terminal) will be supported on the SL1000/SL1100 with the release of V7.xx (version number to be confirmed). The target date for the release of this software is end February 2018.

 

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